CRM

CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and letting you focus on building and maintaining the customer relationships that matter. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not optimizing your operating processes or making the most of your customer relationships or sales leads.

Our CRM solution is a flexible solution that's customizable to suit your business requirements. Choose an application to meet the needs of a specific line of business or use multiple CRM tools that work together as a powerful integrated solution.

Customer Pain Areas

  • Too Much Meaningless Data
  • Scattered Information and Inputs
  • Difficulties in Maintaining Customer and Partner Information
  • Low Inquiry Conversion Rate
  • Less Sales Team Productivity
  • No Proper Scheduling and Priority
  • High Customer Acquisition and Retention Cost

Benefits

  • Foster Leads
  • Make Better and Faster Decisions
  • Increase Revenue
  • Faster Customer Conversions
  • Improve Customer Engagement
  • Streamline Customer Services
  • Improve Operational Efficiency
  • Empower Field Force
  • Optimize Resources
  • Increase Productivity
  • Improve Project Management

Key Features

  • Multichannel communications: Telephone, Email, Live Chat, and Social Media
  • Real-Time Notifications on Customers Interactions
  • Measure the Effectiveness of Email Campaigns
  • Create Pre-defined Conditions for every Incoming Lead
  • Automate Lead Nurturing Process
  • Automate Business Aspects and Cut-out Time-intensive and Repetitive Tasks
  • Add Custom Modules, Buttons, and Fields to Manage Customized Needs
  • Manage Multiple Business Processes within your CRM using Layouts
  • Powerful, Real-time Analytics for Smarter Business Decisions
  • Measure and Manage your Organization’s Territory-wide Sales Performance